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Service Manager 2.31 release available


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Dear all


This morning we released our new version of Service Manager 2.31. This is now available for you to update in Hornbill app store. Below is a list of changes and fixes introduced by this version:

NEW: Ability to make the Closure Category mandatory. This can be enabled through 'servicemanager.request.closureCategory.default.required' application setting.
FIX: Non public updates are visible on timeline when viewing requests through a portal
FIX: Service Status text-box in the Service form should only grow on data entry
FIX: No requests presented, if the only condition for a View is Service
FIX: Format issue with date for customer fields questions
FIX: Cannot log a request with service form and question in Problem progressive capture
FIX: Question date/time Answers showing as Null in request
FIX: Questions in progressive capture display simple list value instead of label
FIX: Cannot view organisation's requests through the customer portal

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