chriscorcoran Posted August 30, 2016 Share Posted August 30, 2016 Hi I have a report that runs between two dates looking for all open, on hold or closed tickets, but I also need to check to see if there were any calls that are still open from a previous date that are carried over. So example, I run the report for all calls open between July 1st to August 30th Then I need to check for any open calls between March to June 30th as these need including in the report. Is this possible? Thanks Chris Link to comment Share on other sites More sharing options...
Victor Posted August 31, 2016 Share Posted August 31, 2016 I don't see why not.. the filter would look something like: (calls with status = open, on hold or closed AND date logged between July 1st to August 30th) OR (calls with status open, on hold AND date logged between March to June 30th) Link to comment Share on other sites More sharing options...
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