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Adding two sets of dates criteria on a report


chriscorcoran

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Hi 

I have a report that runs between two dates looking for all open, on hold or closed tickets, but I also need to check to see if there were any calls that are still open from a previous date that are carried over.

So example, I run the report for all calls open between July 1st to August 30th 

Then I need to check for any open calls between March to June 30th as these need including in the report.

Is this possible?

Thanks

Chris

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I don't see why not.. the filter would look something like:

(calls with status = open, on hold or closed AND date logged between July 1st to August 30th) OR (calls with status open, on hold AND date logged between  March to June 30th)

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