Gary@ADL Posted August 25, 2016 Share Posted August 25, 2016 Hi Guys, can anyone point me in the right direction of setting resolution text via the business process, I can get it to set the resolution category, mark it as resolved, but I cant seem to find where to set the resolution text field ( H_resolution ), which is used in the resolution emails sent to customers. cheers Gary Link to comment Share on other sites More sharing options...
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