Everton1878 Posted July 29, 2016 Share Posted July 29, 2016 Hi, When trying to share a dashboard with a user I can only see Full users I've tried adding the dashboard role against a basic user but it says I can't do that Am I missing something or can dashboards only be shared with users who have a full license? Our IT Director doesn't have a license and we'd also like to have screen in our office and maybe around the building that display certain dashboads Thanks, Pete Link to comment Share on other sites More sharing options...
TrevorKillick Posted July 30, 2016 Share Posted July 30, 2016 Hi Pete To be able to login and view the Dashboard each users needs to be a Full User with a Collaboration Licence. To be able to view Service Manager Dashboard they will need to be a Full Users with a Collaboration Licence and a Service Manager licence. Basic users only have access to login to the Service Portal. Kind Regards Trevor Killick Link to comment Share on other sites More sharing options...
Everton1878 Posted August 9, 2016 Author Share Posted August 9, 2016 Hi Trevor, Manish has told us about another license we can get that is cheaper that we can use for this Thanks, Pete Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now