chriscorcoran Posted July 28, 2016 Share Posted July 28, 2016 Hi Does anyone know how the escalation icon works in calls? When I select a new priority and select team it doesn't send users an email to notify them, should it? if so where do I need to set this in order to get it working? Thanks Chris Link to comment Share on other sites More sharing options...
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!Register a new account
Already have an account? Sign in here.Sign In Now