Kelvin Posted July 27, 2016 Share Posted July 27, 2016 Could we have an additional Suspend task for Suspend until scheduled on Change Calendar 1 Link to comment Share on other sites More sharing options...
Guest Posted July 27, 2016 Share Posted July 27, 2016 Hi Kelvin, Good news here - we already have it. Because its specific just to change requests, its actually in the "ChangeRequests" entity when setting up your Automated Task node - as per the screenshot below: I hope this helps, Kind Regards Bob Link to comment Share on other sites More sharing options...
Kelvin Posted August 2, 2016 Author Share Posted August 2, 2016 Thanks Bob Link to comment Share on other sites More sharing options...
Kelvin Posted August 2, 2016 Author Share Posted August 2, 2016 @bob_dickinson on a similar note is there a "wait for attachment" we want to make it mandatory for a user acceptance form to be attached to the request before proceeding further. Link to comment Share on other sites More sharing options...
Guest Posted August 2, 2016 Share Posted August 2, 2016 @Kelvin Unfortunately this suspend option does not exist at present. This would typically be managed via a task, for example, advising to "Complete UAT plan and attach to the request". The problem with "wait for attachment" is that any attachment could be used to bypass the process - there isn't a way of validating its actually whats actually been attached. Kind Regards Bob Link to comment Share on other sites More sharing options...
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