Kelvin Posted July 27, 2016 Posted July 27, 2016 Could we have an additional Suspend task for Suspend until scheduled on Change Calendar 1
Guest Posted July 27, 2016 Posted July 27, 2016 Hi Kelvin, Good news here - we already have it. Because its specific just to change requests, its actually in the "ChangeRequests" entity when setting up your Automated Task node - as per the screenshot below: I hope this helps, Kind Regards Bob
Kelvin Posted August 2, 2016 Author Posted August 2, 2016 @bob_dickinson on a similar note is there a "wait for attachment" we want to make it mandatory for a user acceptance form to be attached to the request before proceeding further.
Guest Posted August 2, 2016 Posted August 2, 2016 @Kelvin Unfortunately this suspend option does not exist at present. This would typically be managed via a task, for example, advising to "Complete UAT plan and attach to the request". The problem with "wait for attachment" is that any attachment could be used to bypass the process - there isn't a way of validating its actually whats actually been attached. Kind Regards Bob
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