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Posted

Hi,

How do set up the criteria on a report to return records for where a field is blank?

I'm trying to write a report to show calls resolved after a certain date where the closure category has not been populated

Thanks,

Pete

  • 2 weeks later...
Posted

Hi Pete,

Set the filter to value equals and against custom criteria and in the custom criteria put in the

'' or <thefieldname> is null

Be sure to add brackets around that filter part. See attached image for an example.

We will look at adding a "is empty" and "is not null" option.

Cheers

Capture.PNG

  • Like 1

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