Paul Morrow Posted July 22, 2016 Share Posted July 22, 2016 I have three teams and I am a member of all them. (Service Desk which is all analysts and two teams based on locations) When I wish to re-assign to a different team/analyst or different analyst in the same team I do not seem to have an option to do so. I am only able to select the Service desk Team. Link to comment Share on other sites More sharing options...
Victor Posted July 22, 2016 Share Posted July 22, 2016 It depends what teams support the service on the request. If only Service Desk team supports the service on the request then you will only have this team available for selection. Link to comment Share on other sites More sharing options...
Paul Morrow Posted July 22, 2016 Author Share Posted July 22, 2016 Your on fire this morning Victor. Added all supporting teams to service and working fine. Many thanks Link to comment Share on other sites More sharing options...
Victor Posted July 22, 2016 Share Posted July 22, 2016 Just trolling the forums Link to comment Share on other sites More sharing options...
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