Embedded images in emails

[Everton1878]

We have our calls automatically updated if an email comes into the mailbox containing the call reference

However if that email contains embedded images they don't appear in the attachments section or in the timeline

Also, when sending an email to a user you can't imbed an image like you can in the update call section, you have to save the image and add it as an attachment

I would need to test if an attachment is added onto the call if it arrives via an update email

 

kind regards,

Pete

[Everton1878]

I've had a call updated today that had an attachment on it and the attachment hasn't been added to the call

[Ralf Peters]

 

+ 1  as reported here