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Contacts - Archiving/Disable

Martyn Houghton

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At the moment there only appears to be the option to delete a customer contact. It would be useful to have the ability to archive/disable a contact so that any historic infomation is maintaiend but they do not appear in any customer search/selection options to stop new requests being raised against them.



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Hi Martyn,

Actually in the back-end the contact is archived and if is connected to a portal it is unlinked from the portal. We haven't implemented yet the option to show archived contacts in the list nor to un-archive as in the Organisations.

Once we add that functionality you will be able to see all the archived (deleted) contacts.

Hope this helps,


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