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update release notes


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Hi Guys, do you put any release notes for the updates for service manager anywhere?


ive had a little google and a look on your Wiki, but cant find anything?


my colleague noticed on the latest update it said:  - NEW: You can now map custom questions to the summary, description and custom fields of a request

but I cant seem to find any notes about it?





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Hi Gary,

Regarding the mapping of custom questions, check this thread out - my post in here contains a link to the Wiki where the information is available:

Also if you go into Hornbill Adminstration -> App Store -> Service Manager you will see the current change log. There is also a new button at the top right which will populate each time you do an "Update" to retain the History.

Hope that answers your queries,



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