Reordering a report

[Kelvin]

Help - Im new to reporting so probably something obvious.

I have created a report to show number of calls logged per site for a given time frame.

I am using

h_itsm_requests

• h_itsm_requests->Site
• h_itsm_requests->Request Types

Filter

h_itsm_requests->Date Logged value is between <user prompted input> AND h_itsm_requests-> Request Type value equals incident

Ordering

Site - Count
 

This works however it lists low to high. I would like to display high to low but even by changing the sort Descending it doesn't change.

[TrevorKillick]

Hi Kelvin

I have just checked the Sorting and it changing my sample report, are you still experiencing this issue?

Kind Regards

Trevor Killick

[Kelvin]

@TrevorKillick Hi,

I have just checked and they are still showing low to high even when I change the ordering to Sort Descenfing

[TrevorKillick]

Hi Kelvin

Can you download the report configuration and ping me over the file please (PM if you are not happy posting it here)?



Kind Regards

Trevor Killick

[Kelvin]

Config file attached.

I am sure its something I am doing wrong

calls-by-site.report.txt

[TrevorKillick]

Hi Kelvin

Perfect i can see the Order on the two columns changing in direction but not the count i will raise this with development and see what they say.

Kind Regards

Trevor Killick

[Kelvin]

Thank you