Kelvin Posted July 5, 2016 Share Posted July 5, 2016 I have come across a little bug/security feature I was searching for a call today and successfully managed to find it through the top search bar however the results underneath were in black text and I was unable to look at the call. After looking at the DB I worked out the call was closed by an agent who is in a team that I am not a member of. I was able to view the call by adding myself into that team. Can you confirm if this is intended. Link to comment Share on other sites More sharing options...
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