mandatory fields

[chriscorcoran]

Hi

how do I make fields like resolution mandatory and closure category? I can makes fields mandatory in the progressive captures but not sure how with a BP.

 

Thanks

Chris  

[Guest NadeemMazhar]

Hi Chris,

You can use the 'suspend' motion in a business process to stop the business process until that particular action has been met. For example, using 'suspend - wait for resolution' node will not allow the business process to move forwards until a resolution has been filled in. 

There was an earlier discussion from another customer who wanted to know how to make closure categories mandatory which is a similar request. Please see below for the link;

Regards

Nadeem