User Default Search Entity

[Martyn Houghton]

At the moment when you first log into Hornbill the search entity type defaults to 'Workspaces', it would be eally useful for this to be a configurable default on a per user basis to different entity type, such as Requests.

Cheers

Martyn

[Daniel Dekel]

Hi Martyn,

What we call "The Global Search" switches context based on the view you are currently on. So if you are in the Request view, it will switch to Request Search and therefore the Newsfeed View will use the Workspace Search.

Maybe what we can think of is a Default View rather than a default search? If you are interested in Requests, you could set that as the main view and that is what you will see after logging in. In that case the search will also be switched to the Requests Search.

What do you think?

Thanks,

Daniel

[Martyn Houghton]

Daniel

I think the idea of having a default home view per user would be good, though I suspect we would want to widen this so you can select the application and view within it. For example most of our analyst would prefer the system to open on Service Manager>Request List when they login.

Cheers

Martyn

[Daniel Dekel]

Hi Martyn,

That is exactly what I meant. A view could be the Requests List, a specific Workspace or the Co-Workers list. That would be the screen (view) they see after logging in.

Thanks,

Daniel.

[Martyn Houghton]

Daniel

Ok, that sounds ideal then. Is this something that is planned?

Cheers

Martyn

[Daniel Dekel]

Martyn, It wasn't planed but I think is a good idea and it wouldn't be too difficult to implement, so I'll add it to our list. Sorry I can't give you any time frames but I'll let you know when it's done.

Thanks,

Daniel.

[Gerry]

Hi Martyn,

Quote

For example most of our analyst would prefer the system to open on Service Manager>Request List when they login.

If you get to the point where you are using collaboration to share information and hold the conversations between your team members instead of using email (which is  what most organisations do) you may well find that they will interact more with the collaboration areas than the request list.  If you have any notion of encouraging your team to collaborate in the way Hornbill lets you, this could be made more difficult to achieve if they log in and never see the primary interface for collaborating.  Just a thought...

Gerry

 

[Daniel Dekel]

Hi Martyn,

Just to let you know that the default view is now available. You can go to the right menu (where the Log Out button is) and select Make this my default view.

Hope this helps,

Daniel

[Martyn Houghton]

@Daniel Dekel

Thanks for the update will put a smile on some of my colleagues faces for a Friday afternoon.

Cheers

Martyn