gwynne Posted June 30, 2016 Posted June 30, 2016 I cant seem to submit the selection on My Timesheet, the Add & Add and Start button is greyed out The other thing is could a email be generated if an incomplete time sheet occurs Regards Gareth
Daniel Dekel Posted June 30, 2016 Posted June 30, 2016 Hi, The buttons are probably disables because one of the categories (or sub-category) is not selected. These are mandatory fields. Can you please explain what do you call an incomplete Timesheet? Regards, Daniel
gwynne Posted June 30, 2016 Author Posted June 30, 2016 Don't have sub category listed and have selected the Category, will check again, basically filling in a time based on a 7.5 hour work so even BAU activities are listed such as service desk. an the 7.5 need to be covered Monday - Friday if say the 7.5 have not been recorded for each day then a notification will be sent
Daniel Dekel Posted June 30, 2016 Posted June 30, 2016 Thanks, This is a new application and we have many ideas to add. I'll add your idea to the list and we'll review this. Thanks again, Daniel.
gwynne Posted July 1, 2016 Author Posted July 1, 2016 Few Issues so far Categories do not update unless logging out and back in first Add button does not become selectable unless a sub category has been created If you pick the Start end time the hours does not auto calculate, and are also unable to set the hours when you switch back time only input Does not clear the details when you have added the item, maybe by design? Personal preference would be to clear the time values Regards Gareth
gwynne Posted July 1, 2016 Author Posted July 1, 2016 One final thing is the product going to be free always? or will there eventually have a fee associated with it? Regards Gareth
Gerry Posted July 1, 2016 Posted July 1, 2016 Hi Gareth, Thanks for the question, its a good one. Although we have not yet bottomed out the exact pricing details, the app will ultimately become a paid for app. HOWEVER... the essence of it for this App this - while the App is in its free/beta state, any customer that deploys the app into their instance *AND* participates in providing feedback and assists with the introduction and beta program *AND* puts the app into real-time daily use (we can tell this from our activity logs) then those customers will be offered to continue the use of the app free of charge for their life of their Hornbill subscription for any number of users, we will introduce this into our price catalog and customers that meet this criteria will have the free price version locked into their plan and included as part of the "Priced for Life" policy. The principle behind this is simple - customers that help us transition apps into every day use will benefit from their efforts in supporting our beta program. Does that make sense? Gerry
gwynne Posted July 1, 2016 Author Posted July 1, 2016 Hi Gerry That's a great explanation and hopefully I can be part of the success I don't know if you have specific beta testing actions you require but happy to help if there are any specifics you want to test in a real work scenario Cheers Gareth
Daniel Dekel Posted July 1, 2016 Posted July 1, 2016 Hi Gareth, I've also logged the issues you found. Thanks for your help, Daniel.
Gerry Posted July 4, 2016 Posted July 4, 2016 Hi Gareth, Nothing specific, please use the app and let us know what you would like to see improved. Any feedback good or bad will be appreciated. Gerry
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