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names on connection not expanding


Gary@ADL

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Hi Guys - ive noticed that when you are trying to add a connection, when you start typing there name, the box that appears with the possible user names only appears the thickness on the amount of characters you've typed, making it very hard to choose someone without fully typing there name anyway.

 

is this a bug, or a setting I can change somewhere?

 

 

connectionserror.jpg

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Hi Gary,

Thank you for getting in touch with us.

I am able to replicate this scenario in Internet Explorer 11. Am I correct to assume that you noticed this through using Hornbill in Internet Explorer? I would suggest, if you could please use Chrome browser as a workaround if possible. We are currently looking into this and we will get back to you as soon as possible with further information.

Thanks,

Ehsan

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Hi Gary,

I am pleased to inform you that we have identified and fixed the problem. This will be made available to you in the next update of Service Manager app.

Thanks,

Ehsan

 

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