Martin.bowman Posted June 15, 2016 Share Posted June 15, 2016 Hi, When creating Simple Lists in Service Manager or Collaboration the order is displayed as entered. However, when using this list in a custom field via Services > Request Configuration > View Details Form > Design and adding to the Incident Details form Configuration, the list items are ordered apparently alphabetically by Name, even though they appear to have a Sequence ID value. This means the options available for selection are not in the correct order. The only way to rectify this is to edit the Label/Name and prefix it with the numeric value. Can you confirm this is a bug please? Link to comment Share on other sites More sharing options...
James Ainsworth Posted June 15, 2016 Share Posted June 15, 2016 Hi Martin, Thanks for your post. I just wanted to let you know that there is an existing post where we are currently discussing options for sorting the Simple Lists. Have a read and let us know if this helps. You may also want to jump onto that discussion so that everyone is aware that this is a requirement for you as well. Kind regards, James Link to comment Share on other sites More sharing options...
Martin.bowman Posted June 16, 2016 Author Share Posted June 16, 2016 Thanks James, I will check out that post Martin Link to comment Share on other sites More sharing options...
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