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Posted

Hi,

whatever we change in our Account setting  in regards to the date format  the Request list allways   shows the date in    Year-Month-Day-time  format     , it does the same in the email template when you select the h.respondby and h.fixby   variables. What do i need to change to display it in   Day-month-year-time    format .

 

 

 

 

 

 

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Posted

Hi Ralf,

I have been reliably informed that this problem was identified last week and will be fixed in the Service Manager release 2.27 which should be available very soon

Gerry

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