Ralf Peters Posted May 27, 2016 Share Posted May 27, 2016 Hi, is there any plan to improve the reporting section ? Support works provides a large number of standard ITIL reports , where service manager provides none at all ! Our BPMs capture the time spent on resolved requests and we would like to report on them . Can somebody please point me to the table i need to join to retrieve this data ? is there a report scheduler ? is there a table reference . like the support works schema ? Thanks Ralf Link to comment Share on other sites More sharing options...
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