Dashboards on live portal

[Ralf Peters]

Hi,

is it possible for dashboards created in admin.hornbill..... "advanced analytics" to be accessible from within the live.hornbill..... portal ?

Thanks

Ralf

[James Ainsworth]

Hello Ralf,

Thanks for your post. At the moment the dashboards created in the Advanced Analytics can't be consumed within the main client. We are currently looking at some additional reporting within the client and one of the considerations is to possibly provide the ability to consume widgets that have been created in the administration portal. This is still early in the planning phase, however I will try to keep you informed of the progress.

[Gerry]

Ralf,

You should also know that you can give users restricted access to the admin UI so they can access the reports and dashboards without being exposed to anything else. However, the reporting capability in the admin tool is really designed for administrators and advanced use only. Each application should provide a useful set of user-friendly reports and report creation capabilities - and as James mentions there is a significant focus on this in H2 2016 for Service Manager application team

Gerry