jameswsouthall Posted May 23, 2016 Share Posted May 23, 2016 We've just noticed that when a ticket as been created from an email if said email has another email .msg file attached to it, it will upload the attachment to the ticket as part of the capture process but when we download the .msg from the attachment section of the ticket it seems to corrupt the file as we are unable to open it. All other file types seem to be ok. Ticket number SR02099 in our instance is an test example. Thanks, James Link to comment Share on other sites More sharing options...
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