enhancement Adding all users to a new organisation

[Kelvin]

If I add a new organisation and want to assign users is there an easy way to add all users as currently I am doing this manually.

[James Ainsworth]

Hi Kelvin,

Thanks for your post. I will talk with development to see what options we have. Out of curiosity, at what level are you adding All users to in your organization structure? Moving forward the organizational structure will play a more and more important role with the different applications so for best results you will want to make sure you define your different organization levels and add the users to the lowest level which in most cases will be department.or team.

An example of how this can be used is with the Service Subscriptions. When subscribing users you can subscribe the entire organization down to an individual. If you subscribe an entire organization it will include users in all of the sub groups as well. Having users in the departments then allows you to easily create services for a particular department while at the same time making them available to any services subscribed to the entire organization.

[Kelvin]

This is for our Call logging staff who need to be able to view calls from all organisations.