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Martyn Houghton

Label for Custom Field E does not save

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Not sure if this is related to the known error advised in https://forums.hornbill.com/index.php?showtopic=8443 but we have a strange issue where we can alter the name of all the custom fields in the detail form except 'Custom Field E' which ignore whatever is entered and always displays the former default label.

For example adding the custom field and changing there name to 'New Label A, B, C etc works fine until you get to E.

post-3826-0-00050100-1463568412.jpg

Then when you apply the field gets added but with the default label, ignoring your changes.

post-3826-0-23968700-1463568466.jpg

At first I thought it was down to be used a reserved word it the new label, i.e want to use 'Version', but I add this label to another custom field and that stores/displays correctly.

Any idea whats going on?

Cheers

Martyn

 

 

Forum Admin Edit: The issue was fixed in one of the earlier Service Manager builds. This thread is now locked.

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Hi Martyn,

this was raised internally and will be addressed in our next release (2.26).

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