gwynne Posted May 18, 2016 Share Posted May 18, 2016 We have a format where a certain job type is logged with a subject line however it seems like hornbill either thinks its an update and trys to append to a non existent job or just auto deletes them Is there anyway or resolving this it has been tested, below are the subject lines of the jobs PNX - <prime010702240 - Roger Barker > - <end nom> - <msmith> - <priority> PNX - <prime010088469 - Lynne Lewis > - <end nom> - <msmith> - <medium> PNX - <prime006908631 - Leonard Max Truppin> - <end nom> - <msmith> - <medium> PNX - <prime007307558 - Anthony Bourke > - <end nom> - <msmith> - <medium> PNX - <prime007605335 - Gerald Furniss > - <end nom> - <msmith> - <medium> PNX - <prime007032267 - Thomas Davies > - <end nom > - <msmith> - <msmith> PNX - <prime006930439 - Robert Johnston> - <end nom > - <msmith> - <medium> FW: PNX - <prime009505571 - Raymond Pilcher > - <end pre- wrond DOD> - <msmith> - <medium> Link to comment Share on other sites More sharing options...
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