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Restrict request types on certain services

Mark Jones

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I have created six services within the catalog. For some of the Services, only an Incident should be logged, but for other services, a Service Request and Change Request are available.

However, I don't see a way of disabling certain request types for certain Services - which seems odd. So, in the user app, currently it's possible to log a change request against all Services, even though there is no workflow associated with it. A simple tick box against each request type to enable/disable it would be perfect please.



Forum Admin Edit: The functionality was provided in one of the earlier Service Manager builds. This thread is now locked.

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