Accessing Hornbill on your own Custom Domain

[Gerry]

Some customers asked if it is possible to access our service on their own custom domain. We are looking into a service option that will make this possible but thats some months off. In the mean time we have made some minor changes to the way our traffic routing works in order to allow our service to properly handle custom domains, so it is possible if you want to to set up your own reverse proxy to route traffic to our service but present it to your users on your own domain. This is an unsupported configuration inasmuch as we cannot guarantee your proxy, your network or servers will work and will be available etc so this configuration would not be treated as part of our service, but if you want to do this its technically possible and works. We have created the following document as a guide for you.

https://wiki.hornbill.com/index.php/Custom_Domain_using_Reverse_Proxy

Gerry

[Alex8000]

Hi Gerry,

On 4-5-2016 at 6:15 PM, Gerry said:

We are looking into a service option that will make this possible but thats some months off.

It is now a few months later, could you provide us with an update regarding this (quite important) feature?

Thanks,

Alex

[Gerry]

Hi Alex,

To be honest we have not really made any further progress with this.  The main complexities are around SSL certificate management and trust and more recently adding cloudflare to our stack makes this more complicated again as we have to either bypass that or find a way to work with Cloudflare and individual customers, or maybe bypass cloudflare for customers on a custom domain. We will continue to look at this but any service we offer around this will be a chargeable service and will not likely be low cost either. 

Gerry