Search Issues

[chriscorcoran]

Does anyone experience issues with search\lookup sometimes when we type a contact in or an organisation it wont start listing things until the whole organisation is typed or contact. This does not happen all the time but is fairly frequent. Most of our analysts use Google chrome but we see similar in IE11. It might be useful to have a 'list all' button\feature next to the search you're doing so at list you can choose? Can be frustrating for analysts when logging calls and you have a new contact on the phone.

[TrevorKillick]

Hi Chris

Is this the lookup when logging a Request in Progressive Capture?

Kind Regards

Trevor Killick