chriscorcoran Posted April 28, 2016 Share Posted April 28, 2016 Hi We sometimes receive emails from customer that don't contain any text in the body of an email, because of this it means you cant raise a requests from the inbox we have to forward the email with some text in the body of the email and log it that way, is this a bug or intentional? Thanks Chris Link to comment Share on other sites More sharing options...
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