Historic Updates (Request Loader) display order

[Martyn Houghton]

When the Historic Update section is populated by Request Loader tool, i.e. transferring from Support Works, the updates are displayed in oldest first order and there is no option as there is under timeline to alter the order.

Is it possible for a change request to be raised to have the ability to order Historic Updates in the same way as the Timeline, plus the same default applied display order to be the same on both?

Cheers

Martyn

[Guest riz]

Hi Martyn, @Martyn Houghton

Thank you for post, we have included this sorting feature in our new historic update story,
so your request will be available when we release this feature which is already under development.

Hope this help!

Best Regards,
Riz

[Martyn Houghton]

@riz

Thanks for the update. We will keep an eye out for the release.

Cheers

Martyn

[James Ainsworth]

Hi @Martyn Houghton

I just wanted to let you know that as part of the Service Manager 914 update, the order of the historic updates have been changed to show the most recent updates first.  It does also include an option to change the order while viewing the list of updates.

Regards,

James

[Martyn Houghton]

@James Ainsworth

Thanks, just applied build 914 so will be enabling this shortly.

Cheers

Martyn