Kelvin Posted April 21, 2016 Posted April 21, 2016 I would like to include a block of text on a custom form which does not need an answer is this possible. eg. Information about where the call will go next. Or information about why we are capturing certain information. 1
TrevorKillick Posted April 21, 2016 Posted April 21, 2016 Hi Kelvin No this is not currently possible, i can raise it with development for consideration? Kind Regards Trevor Killick
Martyn Houghton Posted May 9, 2016 Posted May 9, 2016 Kelvin/Trevor I think this would be a useful node for most of us, as there is quite often a need to provide static information back to customer, especially for more lengthy progressive capture flows. Cheers Martyn 1
Hornbill Staff DR Posted May 12, 2016 Posted May 12, 2016 Hi All, there is a way to configure a field on a Progressive Capture custom form that could satisfy what you're looking to acheive. Create a read only single/multi line text field and supply the informative text as the default value for this field. The only perceived negative with this approach is that at the moment the default value will always be passed through to the request questions section, but depending on the scenario this may not be a bad thing. Hope that helps. Dan
samwoo Posted May 16, 2016 Posted May 16, 2016 I've done the above, it works but it's not pretty... But i do have difficulty with the Questions area in the call details... For example on here i have 4 forms. Which Applications do you require? Application 1 Details Application 2 Details Application 3 Details Based on the Applications you selected, you get personalised forms for them. But when viewed in the questions, it can be hard to make out. I worked around this... not professionally by adding ------------ Application 1 ----------- to seperate it a bit. So was wondering if you do consider Kelvin's request, is the ability to add formatting based on the type of text box field it is.
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