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Few issues with assets


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I have tried to add some assets manually and I have come across three issues

1. Owned by field is not searching for users

2. Site section says no sites defined There is as another asset has the site listed

3. On the other asset that has a owner set now cannot remove it even when saving






Forum Admin Edit: The issues were addressed in one of the earlier Service Manager builds. This thread is now locked.

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Hi Gareth,

1) Raised this with development will respond with relevant reference when i have one.

2) Do you have sites set up in the Admin Tool?

3) Its a known issue i have asked development if we have a reference for it.

Kind Regards

Trevor Killick

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Hi Gareth, point 3 has now been addressed by development, but will take a couple of weeks to get to you. Look out for it in version 2.25.

I've raised a request for the development team, here's the reference for it: PM00140743.

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Gareth, could we just get some more information about point 1 (owners for assets). Are you searching for co-workers in Hornbill or are you looking for contacts?

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