Martyn Houghton Posted April 15, 2016 Share Posted April 15, 2016 Is there anyway to view a 'Contacts', i.e. external customer, requests they have logged in Service Manager from the search contact dialog, akin to the 'Associated Requests' tab in Support Works? I know I can create filter in the Request View but requires me manually adding a fixed condition, where as if we are dealing with an escalaiton or telephone call in it would be easier to just go to the contact record and then view their requests. Cheers Martyn Link to comment Share on other sites More sharing options...
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