Tonyo Posted March 18, 2016 Share Posted March 18, 2016 My organisation depends on reports from the Customer Satisfaction surveys, as monthly reports from total user survey gets emailed to management. We would like a CS Survey sent to our service users after every closed ticket, and the feature is not available in Service Manager. Can you please advise when this feature or alternative will/can be made available before the switch-on ? Link to comment Share on other sites More sharing options...
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