how-to Subscribe all co-workers/users to a service

[chriscorcoran]

Hi

I want to be able to add all my internal (co-workers) to a service but I don't get the option to add internal to the subscribers list which means I need to add 200 staff to three services.

Any ideas?

Thanks

Chris

subscribers.pdf

[Hornbill Staff DR]

Hi Chris,

thanks for your post.

Unfortunately, as you've correctly identified, there isn't an option to add all Users to a Service. The subscriptions would typically be performed on a Group by Group basis (Company, Departments, Teams, etc). It would appear that we would benefit from a method to add multiple users to a Group to ensure the Group structure can be more easily maintained, which would assist with your situation.

Thanks,

Dan

[James Ainsworth]

The list provided to select the subscribers of a service is a dynamic list and will only show group types that have been used in the Organisational structure. This is to prevent selecting an option that is not being used, and therefore no subscribers would be added.

There is an "Company" option for subscriptions but it requires one of the organisation entries to be of type "Company". This would then include any users belonging to sub-groups of this company.