Kelvin Posted February 5, 2016 Share Posted February 5, 2016 I have created some custom forms and when testing all behaves as expected whilst collecting data however when I come to viewing the request not all the answers are showing. During the capture phase I answered all the questions however the none of the dynamic lists are pulling across into the Request. The fields which I have typed in come across as expected. Link to comment Share on other sites More sharing options...
Hornbill Staff DR Posted February 5, 2016 Share Posted February 5, 2016 Hi Kelvin, I've also managed to replicate this, it seems as though the selection is not being passed into the log request operation, so it's simply places the default "No Answer" text. I have raised this with Dev, just waiting for confirmation of acceptance and the resulting defect Ref. Thanks, Dan Link to comment Share on other sites More sharing options...
Guest Posted February 9, 2016 Share Posted February 9, 2016 Hi Kelvin, Thank you for your post. As per Dan's response we raised this with our Dev team who I am pleased to confirm have resolved this. This should be available in the next release of Service Manager which could be out as soon as this week. Please keep an eye out in the app store for the latest release, release notes will also be available. Thanks Neal Link to comment Share on other sites More sharing options...
Hornbill Staff DR Posted February 15, 2016 Share Posted February 15, 2016 Hi Kelvin, just to bring this topic to a close, I can confirm that the fix (PM00139247) was delivered in Service Manager 2.20.3 but will not appear in the release notes as it was delivered as a hot fix which was fast-tracked to our beta stream to ensure it was included in the 2.20.3 release to Customers. Many Thanks, Dan Link to comment Share on other sites More sharing options...
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