Manual/Human Task Ownership

[Martyn Houghton]

When creating a Human Task in the BPM, you have to specify both an Owner and Assign To user. As I understand it the Owner connection is to allow the task to modified (i.e. reallocated etc via a Board) by a user other than the task has been assigned to.

If this is the case and you have to be an 'Owner' of a task in order to re-assign it, then it would be a good idea if this option had the facility to assign to a group or role, as well as a specific user.

Cheers

Martyn

[Guest Ehsan]

Hi @Martyn Houghton,

Please accept my apologies on behalf of Hornbill for the delay in our response.

It is currently not possible to set multiple people or a team as the owner of an Activity. Although I hope that you can provide the ability for the members of a Request's supporting team to complete another person's task through the experimental feature which I believe you're already are of. (https://wiki.hornbill.com/index.php/Service_Manager_Experimental_Features)

Thanks,

Ehsan