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Populating h_itsm_requests table custom fields via a pro cap form

Martyn Houghton

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There are a number of custom fields available in the request entity to allow the storage of values within the entity itself rather than using the Response Question child table, which means they have a fixed reference and are available in the email variables etc.

There does no appear to be a Progressive Capture Node available for you to produce a form to populate these or specify an appropriate prompt.

Is there an existing change for this planned?



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