painstarmaximus Posted January 14, 2016 Share Posted January 14, 2016 Hi all, I have a number of Categories and Sub Categories created for Incidents and Requests, though I am struggling to find where to alter them. Could someone kindly point me in the right direction. Thanks, Lee Link to comment Share on other sites More sharing options...
TrevorKillick Posted January 15, 2016 Share Posted January 15, 2016 Hi Lee, If you go to the Admin Tool which you can find by clicking on the Administration link in the Profile Drop Down in the top right when logged into Hornbill. Then click Data - Profiles form the left hand menu You can then manage Request and Closure Categories. Kind Regards Trevor Killick Link to comment Share on other sites More sharing options...
painstarmaximus Posted January 15, 2016 Author Share Posted January 15, 2016 Hi Trevor, Thank you for clarifying, I can see them. Regards, Lee Link to comment Share on other sites More sharing options...
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