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Posted

Hello all. We have made some tweaks to our Customer Portal side of things and want to encourage our customers to self register on the Portal and select the organisation they work for. We don't want this to go through automatically so we have set the parameters in the system so that it is still required to be approved.

What I am struggling to find is a way that we would know there is a customer sitting at registered status who needs approved? I know we can go and check this periodically, but ideally would like some kind of notification. Is there a setting anywhere for this? or has anyone achieved this outcome using a different method?

Thanks in advance.

Posted

I found a half route around this by only allowing one default organisation to be selected, and only allowing access to one service which was to 'Request Access' to the system which then logs the request to my stack and has a flow that does the approval and access etc, it seems strange there is no actual notification system for it 

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