Copy resolution profile

[billster]

Hi

Is it possible for when resolving a request that when you are selecting the resolution profile that you could just copy the same as the request profile when creating the request. Would save us time as we have a lot of profiles. 

If not then could it maybe be put down as an enhancement?

Thanks

[ArmandoDM]

Good morning @billster

the profiles for logging a request and for resolving a request belong to two different groups, found in the administration under 'Request Profile Codes' and 'Closure Profile Codes', so they cannot be the same unless you create them under the 2 different groups.

Regards

Armando