Unscheduled Change Request still showing the previously scheduled start and end datetime in entity

[TomW]

I have a report which uses an entity to retrieve a list of active change requests that have been scheduled. When viewing the report it still shows the previous 'Start Time' and 'End Time' for change requests which have been unscheduled. I'm unsure if I've misunderstood the nature of entities, or if there is an issue?

Any advice about this would be very useful.

[Elvis Dervishi]

Hi @TomW Thank you for reporting this defect. A fix for this defect will be in upcoming release of the Service Manager app.