will.good Posted February 4 Posted February 4 Hi, How can we set impact / risk on the request view? I can't see any way to enable these in the assessment section - I can only see the option to turn on Urgency
ArmandoDM Posted Wednesday at 11:19 Posted Wednesday at 11:19 Good morning @will.good as per documentation, Impact and Risk are only available via an assessment questionnaire. You can find more details on the following pages: https://docs.hornbill.com/servicemanager-config/administration/assessment-levels https://docs.hornbill.com/servicemanager-config/administration/assessment-questionnaires Regards Armando 1
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