AmyW Posted December 11, 2024 Posted December 11, 2024 When you go to your https://live.hornbill.com/wcc/admin/personalsettings/notificationsettings/ page, you see at the bottom of the page the notifications that users can individually turn on and off. When you enable them, you can decide whether you want the Hornbill alert or the email notification. I have noticed a new option but it's unclear what it means, can someone help me?
Peter Clough Posted December 12, 2024 Posted December 12, 2024 As an analyst, if you try to view a request that is not in a service you support, you get an access denied screen, but with an option to request access to it, by being added as a member. It is presumably the notifications for that. Though I vaguely remember testing this at some point and I didn't get a notification when I should have, so I'm not sure where these would even show up with these notifications turned off.
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