billster Posted November 29 Posted November 29 is there a way to send a reminder to analyst when a call is about to come off hold?
Steve Giller Posted November 30 Posted November 30 guest.app.requests.notification.notificationType.subStatusChange sets the notification type, unless you allow Users to configure their own notifications. 1
billster Posted December 2 Author Posted December 2 On 30/11/2024 at 00:37, Steve Giller said: guest.app.requests.notification.notificationType.subStatusChange sets the notification type, unless you allow Users to configure their own notifications. thank you Steve!
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