Berto2002 Posted November 29 Posted November 29 When we create new Autotasks in Service Manager they default to this setting: But when they are set to "Global" they do not show in the Autotask selection list in Custom Buttons on the Request UI; we need to set to "Requests" instead of "Global". 9 times out of 10 I think people use these Autotask in Requests / Custom Buttons; so I think Requests is a better setting to default to. 2
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