Unable to translate timeline updates from email

[Gareth Cantrell]

We are doing some final testing before rolling out translations, and the following issue just cropped up:

If a user, whose profile language is correctly set to their home language (in this case Japanese), replies to a system notification, the timeline is updated by the System Autoresponder, but in the system default locale, so we are unable to translate the text in-app.

I was expecting to see the translate button to the right of the customer button, but for updates via email, this is not happening.

Is this something that could be looked at?

@James Ainsworth FYI