billster Posted November 26 Posted November 26 Is someone in the Cloud team able to kill all the BPMs running on our instance?
Keith Stevenson Posted November 26 Posted November 26 @billster Due to issues with a data cleanup on your instance we have had to disable the instance. Our Support team have tried to contact you and we have emailed the Primary Contact for the instance. Kind Regards Hornbill Cloud Team
billster Posted November 26 Author Posted November 26 1 minute ago, Keith Stevenson said: @billster Due to issues with a data cleanup on your instance we have had to disable the instance. Our Support team have tried to contact you and we have emailed the Primary Contact for the instance. Kind Regards Hornbill Cloud Team Hi Keith, I've cancelled the cleanup process.
Keith Stevenson Posted November 26 Posted November 26 @billster Thanks for that . It does seem happier and the instance is available again. Can we ask that you do not run this again until we have been able to understand what caused the issue. Our general support team will contact you via phone to discuss further Kind Regards Hornbill Cloud Team
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