Auto-Task not working when adding card to board

[Peter Clough]

I have a workflow for managing expiring certificates, which puts a card on a board for tracking these.

I have lanes marked as Active and Expiring, which have columns within them for the teams these certificates belong to.

The workflow just adds the card to the Other column within the relevant lane, then there is an auto-task which is meant to fire when a card is added to the lane and put the card in the right column based on team assignment.

As far as I can tell, this autotask is never firing. I've added debug nodes to it, to put text in the request and change the card colour, none of which seems to be actioning. The original workflow itself moves the card correctly, but I was hoping to avoid having to do a whole pile of decisions within the workflow.

The nodes are all using the right card/request ID, so I can't see an obvious reason for it to be failing. I've tried manually moving the card on the board, and this also fails to trigger it.

I'm unsure if it's just not triggering, or if something is failing without showing a failure anywhere I can see. Unfortunately, I'm unable to upload screenshots from work to show the exact specifics, happy to copy-paste anything that's needed.

[TrevorHarris]

Hi,

If you are using Lane automation and have the Run automation when a card... set to Enters Lane then the autotask will be triggered when the card is moved to or added to the lane.  This will happen whether it is put there by a BPM or manually moved there, I can only presume there is an issue with the autotask, unfortunately there is no option to check the progress with autotasks in boards, this is something I will look to add it make it easier to debug when the autotask isn't working

Trevor

[Peter Clough]

Thank you for the response, @TrevorHarris.

I may start it from scratch, go from the top, try and make sure its all behaving that way.