How to rename the Attributes in User Form

[Sahana. Shenoy]

Hi, 

We would like to rename some of the Attribute field names under the User form. Could you please assist me where can I modify them. Basically, I would like to rename the below highlighted fields.

 

[Sahana. Shenoy]

I have found it, thanks

[Sahana. Shenoy]

Hello All, @Steve Giller @David Hall

If I want to rename the Attributes in User form which all Translation values I should modify? 

 

I have modified it under these settings last Friday and today I am surprised to see those values reverted back to Original. Please help me is there any other settings which needs to be modified?

I have now renamed it back to Division, Description and Office Location.

[Sahana. Shenoy]

Hi, @James Ainsworth, @Steve Giller , @David Hall

Please advice!!

The above issue seems to be fixed as it did not revert any label changes we made yesterday on the User form.

But now we have a problem where we need to remove the values under the field Attribute 5 and make it blank. We have tried all the options to clear the field value but nothing seems to be working.

Can someone please help me how to clear a field value in the User form for all users at once.

Note: We have an AD integration with Hornbill.

So far we have tried...

"null" - this updated everything to null

"{{null}}" - failed to run

"{{.null}}" - did nothing

I've tried blank fields from AD - did nothing

 

Thanks,

Sahana

 

[James Ainsworth]

Hi @Sahana. Shenoy

Are you using the Data Import Tool along with the Data Import Configurations for populating your users?

If you have a look at the Data Import Configuration documentation, there is an option __clear__ that can be used to clear a selected field on import.  

[Sahana. Shenoy]

Hi @James Ainsworth, thanks for the heads-up, it really did solve our issue. Thanks so much.